Volunteer with our Festival Refill Service

Volunteer with our Festival Refill Service

Get involved!

Frank Water are looking to recruit a team of reliable, hardworking, friendly, enthusiastic, fun-loving volunteers who are passionate about making a difference in developing countries as well as protecting the environment.

What’s it all about?

For summer 2022, we took our Festival Refill Service to 16 different festivals across the UK. On site, our team of fabulous volunteers (that’s you!) serve chilled, filtered water to thirsty festival goers from our self-contained, purpose-built refill kiosks. Plus, we sell a range of Frank Water refill bottles, flasks, bags and wristbands to not only encourage customers to refill but also to raise essential funds for our safe water projects overseas.  All profits from sales of bottles and other merchandise fund our projects directly.

Please note, we currently have enough volunteers for all festivals, apart from 2000trees festival near Cheltenham in Gloucester on 5-8 July.


With your support, we’ve provided safe water, sanitation, and good hygiene to more than 492,854 people in 711 communities in India and Nepal.

Find out how we’re changing lives with safe water

Read more about our projects

What you’ll be doing

As a Festival Refill volunteer, you’ll be engaging with customers, selling bottles, serving refills from our kiosks and our mobile Frank Tanks, as well as talking about Frank Water charity and how refilling in the UK is making a global impact. Volunteering is an opportunity to support an incredible cause, have fun and meet like-minded people. It’s also something great to add to your CV.

A typical festival weekend

As a Frank Water Festival Volunteer you will be with us for the whole weekend; that’s usually Thursday afternoon until the festival closes on Sunday. We recommend arriving early to miss the traffic jams and bag the best camping spot!  We start refilling from Thursday mid-afternoon and serve all day Friday, Saturday and Sunday.

Refill kiosks are open 9am-9pm and all volunteers work one 6 hour shift each day. In the week before the festival, we’ll send you the rota, so you know which shifts you are working (we’ll make sure you’re paired with your festival friends!)

Register your interest as a volunteer by emailing hello@frankwater.com

You will be required to pay a one off yearly registration fee, amount still to be determined for 2023 (this entitles you to attend as many festivals with Frank Water as you like!) Pre-festival, you’ll be asked to attend an online training session to learn about Frank Water and our work, and we’ll add you to that event’s WhatsApp Group so you can meet the rest of the crew.

Join our volunteers group

Meet the community

Buy a refill bottle

Visit our shop

Register for 2023

Volunteers needed for 2000trees festival