Volunteer with our Festival Refill Service

Volunteer with our Festival Refill Service

What you’ll be doing

As a Festival Refill volunteer, you’ll be engaging with customers, serving refills from our kiosks and our mobile Frank Tanks, selling wristbands bottles, as well as talking about Frank Water charity and how refilling in the UK is making a global impact. Volunteering is an opportunity to support an incredible cause, have fun and meet like-minded people. It’s also something great to add to your CV.

A typical festival weekend

As a Frank Water Festival Volunteer you will be with us for the whole weekend; that’s usually Thursday afternoon until the festival closes on Sunday. We recommend arriving early to miss the traffic jams and bag the best camping spot!  We start refilling from Thursday mid-afternoon and serve all day Friday, Saturday and Sunday.

Refill kiosks are open 9am – 9pm and all volunteers work one 6 hour shift each day. In the week before the festival, we’ll send you the rota, so you know which shifts you are working (we’ll make sure you’re paired with your festival friends!).

Join us in 2026

A festival ticket for just a £30 registration fee

To register, you’ll be required to pay a refundable deposit of £50, plus a £30 registration fee for each festival you sign-up for. Pre-festival, you’ll be asked to attend an online training session to learn about Frank Water and our work, and we’ll add you to that event’s WhatsApp Group so you can meet the rest of the crew.

Questions? Email us at volunteers@frankwater.com

Join our volunteers group

Meet the community

Buy a refill bottle

Visit our shop

Find out how we’re changing lives

Read our projects

Why have Frank Water at your festival?

Staffed by experienced team members and friendly and fully-trained volunteers, our festival refill service is a great way to reduce the environmental impact of your event, enhance your offering and support safe water projects. Every penny of profit from sales of our refill bottles and wristbands funds safe water, sanitation and hygiene for communities across the world. 

“Frank Water is part of our festival experience. We don’t bring water, but pay for a bottle on day one and refill all weekend with lovely chilled, filtered water. We stay hydrated, create no waste and get to chat to the lovely, bright and friendly staff. Thank you!”

Rachel, Katy, Imogen and Pip (End of the Road)