How FRANK got to Nepal

After ten years of working in a complex nation like India, learning about and seeing the WASH challenges first hand, we wanted to extend our programmes into communities in other countries of the region. We went through a detailed process of country selection based on knowledge gathering and consultation both within the team and from outside experts and decided to expand our work in Nepal.

When FRANK Water wanted to set its foot in Nepal, there was a detailed procedure adopted to get a long list of recommended organisations to reach out to and request a proposal. From that long list and based on the proposals submitted, six organizations were shortlisted. From those six, we shortlisted three for a field visit. 

In Nepal

Two of us from FRANK Water, Sachin and I visited the shortlisted organisations. We visited the region where these organizations worked and the potential communities that FRANK would work with.

Having spent a decade in India, it is difficult to ignore how Nepal is similar and also very different with respect to many aspects of WASH project. The Himalayan country is very similar to the Himalayan states of India especially with respect to the fragility of the mountainous region. The difference that we observed in Nepal was its focus. In India the plain region states get more attention whereas in Nepal, it’s the exact opposite. The mountainous districts (higher Himalayan ranges) in Nepal get more attention from the state and also from aid agencies compared to the Terai (lower and middle Himalayan range). This may be due to the tourist economy of the country that dictates such focus, or aid agencies who have seen Nepal as a mountain country and choose to focus on it. 

We visited two communities (Lakuribhanjang in Lalitpur district and Bhumisthan village in Dhading district) in the mountain region and one community (Chipchipe village in Udayapur district) in the Terai region. The two in the mountain districts were as needy as the one in the Terai region but there are far more agencies working in the mountains than in the Terai region.

In this context, “needy” means that village has no access to piped water, no proper roads (just slippery soil and boulders) nor many other basic facilities, except Wi-fi! No joke! Across Nepal internet access is found everywhere through some or the other internet provider. There are ads for some mobile service provider saying “You get our signal even at Everest”.

The unreached

The villages we visited included Chipchipe, in the Nepaltar region - a three hour drive on almost no road. After three hours, we changed vehicles to a Tata Sumo (NOT a 4-wheel drive) and continued on slippery roads, around precarious bends with some of the passengers getting off the vehicle to guide the vehicle sometimes for half an hour. When it became impassable for cars, we continued on foot, trekking to the village to check the different sources identified by the potential partner and also chat with the villagers. The interaction with the villagers was moving, one man we spoke to encapsulated the story of their living conditions when he said:

“You are the first people from outside the village visiting us and talking to us about our issues. Doesn’t matter if you fund, but thanks for coming to see our village and our water situation”.

We were garlanded with flowers strung by the villagers themselves. People walked all the way back with us to drop us to the starting point of trek.

A family in Chipchipe 

A family in Chipchipe 

In the second village - Lakuribhanjang, the scenario was different. This is an earthquake affected village. The village has received funds under Nepal Earthquake Rehabilitation Plan. It’s near to Kathmandu but there is a set of 25 scattered houses, spread over three separate projections of a ridge with a spread of over 5km. None of these households has access to water.

Although the village is near to the capital, the community is so small that it doesn’t make sense for big funders to fund such a program. Which is where FRANK Water comes in. FRANK’s nimble size and efficient processes allow us to reach the marginalized of the marginalized wherever we choose to work. 

Members of the Lakuribhanjyang community talking with staff from FSCN & FRANK Water

Members of the Lakuribhanjyang community talking with staff from FSCN & FRANK Water

With our first NGO partner in Nepal, FSCN, FRANK Water will work to connect these 25 households to a safe source of drinking water. We’ll repair old water pipeline, lay new pipes and renovate spring sources as well as building a new collection tank. This will reduce the time and effort placed on the women in the community who are responsible for fetching water.

Women carrying water from the bottom of the hill to their homes at the top

Women carrying water from the bottom of the hill to their homes at the top

We hope that Lakuribhanjang will be the first of many communities we reach with safe water, sanitation and hygiene. Over the next years, we’ll support and work with those communities that are so far ‘unreached’.

Praveena Sridhar


Does Nepal need another charity?

The Kathmandu Valley

The Kathmandu Valley

On a typical day at the Tribhuvan International Airport there are more planes taking people out than there are bringing tourists into the Kathmandu valley which is rimmed by Himalayas. The outbound travelers are mostly Nepalese workers bound for various cities in the Middle-East and South-East Asia. Arriving in Nepal as someone tuned-in into the issues of development, economic growth and movement of labour across the world, this was almost immediately apparent. Sandwiched between two very large countries and economies of the region – India and China, Federal Democratic Republic of Nepal is a country of over 26 million people (National Population and Health Census, 2011) with a per capita income of USD 1000 (World Bank, 2011). It is categorized as a low income country and 57% of its workforce remains employed in agriculture. 

Contemporary Nepal’s situation is well described by journalist Prashant Jha in these lines –

“From war to peace, from monarchy to republicanism, from being a Hindu Kingdom to secularism, from being unitary to a potentially federal state and from a narrow hill-centric notion of nationalism to an inclusive sense of citizenship – Nepal’s transformation was, and is, among the most ambitious political experiments in recent years in South Asia.”

-Battles of the New Republic, Prashant Jha (Aleph, 2014)

What's the need? 

This year, FRANK expands its portfolio of work with a new partner organisation in Nepal. But does Nepal need another charity? We couldn't consider programmes and partnerships in Nepal until we had a clear answer to this question. During this process, we asked ourselves over and again what brings us to this country beyond the fact that this is a significant need for safe drinking water in small communities.

Our understanding of Nepal is shaped by meetings and discussions with civil society groups from across the country and our exposure to the lives of people in the villages of Nepal. Our insight into the acute nature of living conditions makes a case for intervention and has shaped our strategy.

We believe that there is space for small-scale charities like ours to reach out to small and geographically scattered communities whose situations don’t lend themselves well to large scale programmes. Our work in smaller communities of India drives this understanding. FRANK Water’s drinking water programme in the hills of Andhra Pradesh offers evidence that small scale projects can be highly effective in sustainably addressing community needs, even though at times the cost of reaching such communities can be high.

Over the course of three weeks in Nepal, my colleague, Praveena and I met groups of women and men in distant villages (2-3 hours of drive on dirt tracks from the nearest road) who face difficult living conditions. (Read more about the journeys we took and the people we met in Praveena’s accompanying blog). 

Road leading up to Chipchipe and Amlise villages in Udayapur District, Nepal 

Road leading up to Chipchipe and Amlise villages in Udayapur District, Nepal 

The Nepalese state suffers from frequent political regime changes which limits its capacity to serve people across the 75 districts. State capacity is further limited by the challenging terrain and insufficient financial resources to overcome these challenges.

While in the higher altitude regions, the challenge is primarily geographical, in the terai (plains that spread from the base of Himalayas) region, it is more about group inequality and marginalization. The terai region is where the larger portion of Nepal’s population lives. One of the major groups is the Madhesis who make up one third of Nepal's population yet are marginalised from society and remain at the lowest order of priority in the state’s development agenda.  Yet aid agencies and civil society organisations have preferred Kathmandu as their base and have worked mostly in the hill districts. 

For an agile and dynamic charity like FRANK Water, this is an opportunity to reach these marginalised communities and thereby draw attention to their development needs with advocacy and specific interventions.

The work we do is not intended to augment state capacity or even fill the gaps in state service delivery. Instead, FRANK Water’s work enhances human capital by investing in people's health through access to safe water, sanitation and hygiene. Well-being is our focus. Over the long term, this approach to development strengthens social inclusion and cohesion among communities. 

Does Nepal need another charity? The answer that our partners and the few communities in Nepal that we have visited would suggest is yes. It can also be argued that in the radically changing global economic and social order, we no longer need to justify whether efforts are needed. They are! The conversation now needs to shift to the nature of interventions and their long term implications. And this, at FRANK Water is an ongoing conversation. We hope to find our answer as we develop our work in Nepal. 

Sachin Tiwari

13 April, 2017

Big Change...

Vin2o has worked with FRANK Water for nearly two years. Vin2o import and sell great wine, working with smaller producers, who are passionate about wine-making, and who look after the environment. For every bottle of wine they sell, they donate 25p to FRANK Water. Here, Chris Coles, Founder of Vin2o explains why he supports FRANK Water.    

Did you use your phone to order your lunch today? Or park your car? Or pay for your coffee? There’s nothing inherently wrong with doing any of these things. The world seems to be offering us more and more ways to save a minute here, or a few seconds there, or to free us from the burden of remembering this or that, all in the name of convenience and progress.

For me the problem with this is that a lot of bright, talented people are using their skills and creativity to fix really small problems, often problems we didn’t know we had. After all, before we could pay for coffee with our phones we all still managed to pay for our coffee.

What if all that enthusiasm and intelligence could be used to try and fix a big problem? What if instead of fixating on marginal gains and increments of convenience we committed to fixing something huge? What if we poured our abilities and time into something that would make a fundamental difference to people’s lives? 

The thing is that “big change” seems difficult. It seems like the preserve of experts, or scientists or nobel-prize winners. But I disagree. Big change can be achieved by anyone who points their energy and talent in the right direction. 

When I decided to start a business I knew I wanted to aim for big change rather than marginal gain. The goal of the business is simple, create great wine and use the profit to help fund clean water projects. One of the advantages of have a clear goal is that suddenly a lot of other elements become easier. We only work with producers who are passionate about wine making and care about the environment. Our latest range wines are a pair of Organic Spanish wines made by a family producer is Spain whose winery is 100% powered by renewable energy.

Our new red is a Garnacha Tintorara, a variety native to Almansa in southern Spain where it is produced. It’s deep red and full of summer fruit and sour cherry flavours. Our new white is a Verdejo-Sauvignon blend, a crisp fresh white full of lime, pear and tropical fruit.


When you’ve got a clear goal and a great product all you need is great customers. That’s why were listed in places like The Ethicurean, The Yeo Valley Canteen and Novel Wines.

I also needed a charity partner that can make Big Change happen and that’s why I support FRANK Water. They have provided safe water to over 330,000 people across India and that’s BIG CHANGE. That’s people being healthy, that’s children going to school, that’s women freed from drudgery, that’s dignity for all. Every bottle of wine we sell helps to fund the vital work that FRANK does. Our wine won’t save you time, or make your existence easier, but for someone else it could be life changing, and I’ll drink to that.

You can be among the first to taste Vin2o’s new bottles at FRANK Water’s Karma Comedy night – along with our friends at Novel Wines, we’re kicking off proceedings with a wine-tasting reception, to be followed by a feast from Thali Café and laughs from award-winning comedian Ahir Shah. Tickets are just £40 – and every penny of profit funds FRANK Water’s work.

Book your place today at

FRANK Water & Arup Project Team visit India

Arup team members Charlotte and Steven visited FRANK Water projects in India where they were working on the development of an environmental assessment tool with the FRANK team

An Arup team has been developing a tool for FRANK Water to use with their NGO partners to assess the environmental impacts of their water, sanitation and hygiene (WASH) interventions. The intention is to develop an overarching environmental assessment tool and action plan which can improve the sustainability of FRANK Water's projects, and contribute to greater understanding, reporting and action on environmental aspects in the WASH sector. This tool can be specialised for different types of interventions and different NGO partners.

Team members Charlotte and Steven have recently returned from a trip to India where they were working with FRANK Water and their India-based NGO partner, Visakha Jilla Nava Nirvana Samithi (VJNNS). FRANK and VJNNS develop gravity-fed water systems in remote mountainous areas in Andhra Pradesh, providing safe and accessible water for marginalised communities. The Arup team visited a number of these systems and communities, and worked with the team in India to develop a tool which can be incorporated into VJNNS's existing process to assess the environmental impacts of their systems. VJNNS will be trialling the tool over the next few months on a number of their proposed systems.

In the meantime the Arup team will be working with FRANK Water in the UK on consolidating the tool and getting it to the stage where it can be shared on a wider platform. 

If you would like any further information or are interested in getting involved in this project, please get in touch with Charlotte Brown.

22nd March is World Water Day! Find out more about our partnership with FRANK Water here, and support FRANK Water's World Water Day campaign here.

FRANK Water is an Arup Strategic Partner for 2016-2019. 

Drum roll please! We're thrilled to announce Anita Rani is FRANK Water's newest charity patron!

Strictly superstar and BBC Countryfile presenter, Anita Rani has been announced as patron of UK water charity, FRANK Water.

Anita first lent her support to the charity by voicing FRANK Water’s Radio 4 Charity Appeal in July 2016. The appeal, which aired twice in one week, raised more than £15,000 for the charity.

As well as her star turn as a celebrity dancer, Anita is best-known as presenter on BBC One’s Countryfile. She has also presented and co-presented a number of factual programmes on India, including The World’s Busiest Railway Station for BBC Two, part of BBC’s major India season in 2015. 

Katie, Founder and CEO at FRANK Water, said: “We are thrilled that Anita has agreed to become a patron of FRANK Water. She’s a true advocate for our work, especially the support we offer women and girls – usually those who are most affected by a lack of safe water. She understands as we do, that all development starts with water.” 

FRANK Founder Katie & Anita 

FRANK Founder Katie & Anita 

 Anita Rani said: “Having got to know the FRANK Water team and their projects over the last six months, I knew it was a cause I wanted to support in the long term. With water, comes education, health, rights and livelihoods and, importantly improved life chances for women and girls.  Before everything, clean water.”

Anita Rani, FRANK Water's newest patron 

Anita Rani, FRANK Water's newest patron 

This World Water Day, Anita Rani is supporting FRANK Water’s #Drop4Drop Appeal. From 22nd March 2017, all donations (up to £2500) will be doubled, giving supporters the chance to make double the difference.

Donations will be matched by Blue Sky Botanics - one of FRANK Water’s corporate partners.

How to run a marathon (in Under 3 1/2 hours...!)

Ben Hitchcock works for FRANK Friends, Bart Ingredients. This Bristol institution has been importing herbs and spices from around the world for more than 50 years. In April this year, Ben takes on a new challenge - to run the London Marathon for FRANK Water! In his blog below, Ben describes the highs, lows, do's and dont's of training for a marathon. Read on...

I am a runner already and in fact, I’ve run the London Marathon before, 15 years ago  but every time the event comes around in April I watch in absolute amazement at all the runners, the fun they appear to be having, the support that everyone of them receives along every inch of the 26 miles and, of course, their huge achievement.

So I decided I’d like to have another go - join the thousands that tread the pavements of London and compete with the world’s elite at the same time - there aren’t many sports events that you can boast that fact!

I do also have a personal agenda - that is to beat my time of fifteen years ago, 3 hours, 31 minutes, this is where I may have bitten off more than I can chew!

So I begin to train, following a 16 week marathon programme and within a week I realised just why I had chosen not run a marathon since 2002!

It is the amount of miles you have to rack up, relentless and the timing of the marathon means that the long winter runs are done in the cold or the wind or the rain and very often all three.

My whole body, especially the legs, feel sore and tired all the time, I thought that as I became fitter, all the aches would subside and then I’d adopt that effortless running style of Mo Farah.

Ben sets out on yet another training run... 

Ben sets out on yet another training run... 

I am a member of a running club The Dorset Doddlers, and I’d say without their company on the long runs I am not sure how I could have got through the mileage required to get to the starting line with half a chance of completing the race. They are supportive, encouraging and their witty banter is always welcome when you are 10 miles into a 20 mile run 7am on a Sunday morning and it is pouring with rain.

I am up to 22 miles for the long runs and I average around 35 miles a week.

I have not had any injuries (touch wood) that have impacted my training but I am learning at age 53 that I need to nurse my body through this adventure so I stretch for England and cross train, cycling, spinning and swimming to give my legs some rest, though they may argue differently.

I have not thought about or changed my diet so far but I am aware that I will need to focus on this leading up to the last few weeks before the race, though I have rediscovered my love for sweet tea.

I am also aware how quickly the race is creeping up, only 7 weeks to go but I have to say that I am really looking forward to the day. I have always loved running races and this one is special. The atmosphere and support is a heady mix which I shall enjoy and hopefully employ to my advantage and run to my best in the knowledge that my wife and children, family and friends will be cheering me on along the way.

I am really privileged to be running on behalf of FRANK Water. I became aware of the charity through Bart who support FRANK Water and was proud to be offered a place in the race. I used to work in tea and spent much time in India sourcing teas so it felt appropriate to be involved with a charity where I felt I could help give a little back to a country I have been involved with and loved for over 30 years.

I have set up a Justgiving page and now focusing on the other hard task of raising funds, leaving no stone unturned. 

You can support me here and help provide life-changing safe water and sanitation to people living without. 

3 weeks, 4 states, 22 villages & 1 birthday, FRANK Founder Katie reflects on her trip to India

As CEO of FRANK Water, my dream has always been to fund safe water. But with no personal experience in development - other than what I’ve learnt since I started FRANK in 2005, I’ve had to employ experts to support the development and growth of the charity. Keeping costs in mind, we now have two part time programme staff in India, who coordinate the work with partners and provide them with ongoing support, which also means that we don’t have to spend our hard won donations on so many flights to India. 

Read More

Ordinary Lives?

Hosted in Dovey Yacht Club, Wales, the simple, effective series of Ordinary Lives? talks not only raise money for FRANK, they attract unexpected adventurers, entrepeneurs and businesspeople with fascinating stories to tell. Here, Katie, one of the three brains behind the series updates us on the story so far and what to look forward to in 2017. 

The most recent ‘Ordinary Lives?’ event took place in Dovey Yacht Club on the 11th of December. These talks are designed so that local people with supposedly ‘ordinary’ lives can share their weird and wonderful experiences. These events raise money for FRANK water that work with communities to provide access to clean, safe water and sanitation through sustainable methods 

The most recent talk was done by Bob Tyrell with the story on how his family’s name became one of the most successful formula 1 teams in the world. Also, a great talk was Nick Dawson’s experience dog sledding in Sweden. Sound ‘ordinary’ to you? 

These pair of talks alone raised £580 for Frank Water and the talks in all have raised over £3000 so far. The next talk will take place in the Dovey Yacht Club once again, beginning at 18.30 on the 8th of January. Everyone welcome! Welcome in the New Year with inspiration from ‘Ordinary Lives?’ 

A poster advertising last month's Ordinary Lives talk...

A poster advertising last month's Ordinary Lives talk...



Handsploshing Habit!

Sink, water, soap - splish, splash, splosh,

Make washing your hands a handwashing habit.

Keep disease away with a soapy slosh -

Sink, water, soap - splish, splash, splosh.

Wet hands, scrub hands, wash, wash, wash,

Bottled soap, soap bar - go for it - grab it!

Sink, water, soap, - splish, splash, splosh,

Make washing your hands a handwashing habit.

c.2016 Martin Kiszko The UK’s Green Poet

Martin Kiszko is 2016 Poet in Residence for FRANK WATER  

This poem is a Triolet. A Triolet stems from medieval French poetry and is a poem with eight lines. Its rhyme scheme is ABaAabAB . The first, fourth and seventh lines are identical, as are the second and final line, which make the first and final couplets identical. 

Global Handwashing Day is Saturday 15th October 2016. Without understanding the importance of handwashing and hygiene, safe water and sanitation are made redundant. Read our report into how we changed people's attitude to handwashing and their behaviour in two districts in Chhattisgarh. 

Menstrual Hygiene Day 2016

Saturday, 28th May 2016 is Menstrual Hygiene Day! 

Did you know that 10% of all girls in India think menstruation is a disease? 
Here, Jon, FRANK Water's India Programme Manager explains why for girls and women in India, safe water and proper toilets are more important than you'd think...

FRANK Water Programmes Manager, Jon Shepherd explains the link between sanitation and education and why girls so often miss out 

Health, happiness and a big heart: A letter of gratitude to Bala Vikasa

Martyn Jones is one of FRANK Water's valued ambassadors. His wife, Gemma, volunteers at FRANK on a regular basis. When Martyn & Gemma got married, they asked guests to donate to FRANK Water in place of wedding gifts. Here, Martyn recounts his recent trip to India to visit Bala Vikasa and FRANK Water's Telangana Programme.    

Growing up, India was always a mysterious place to me.  I led a sheltered childhood in a quiet village in Wiltshire, where time moved slowly and the biggest talking point was the great tractor incident of 1991 (a farmer tipped over his tractor and a crane was brought in to rescue it, causing great excitement).  My childhood was brightened by visiting friends and family, including my uncle who travelled widely and would bring stories of his adventures in faraway lands.  I remember his stories of Indian beaches, animals and spices.  He would bring back presents wrapped in newspaper, and I would try to decipher the lines of unusual script, never quite sure which way was up. 

But one day we had a phone call.  I remember the hushed tones in the hallway when my dad found out it was the British High Commission in New Delhi, with news of my uncle’s death.  To this day, I’m still not sure of the exact situation aside that my uncle died from dysentery caused by contaminated food or water.  Years later, I was touched when I found out about an amazing charity called FRANK Water, and I've since been really impacted by FRANK's work to provide water, sanitation and hygiene to communities in need in India.  The more I found out about FRANK Water's projects - often in remote, tribal areas of India - the more my curiosity grew about life in India.

And so it came for my first trip to India, with my wife Gemma. FRANK Water (and one of their Indian partners, an NGO called Bala Vikasa) offered the opportunity to visit some of their projects in Telangana state, near the city of Warangal.  As a first time visitor, looking at a map of Telangana provided my first lesson about India: it is huge!  Warangal city hardly appears on a map of India, yet it is actually a conurbation of three cities with a combined population of over one million - bigger than Birmingham! 

We arrived at Hyderabad airport refreshed after holidaying in Mumbai, Goa and Kerala.  We knew our time in India was coming to an end but, instead of the usual end-of-holiday-blues, we were excited to be visiting the people we’d heard so much about. Arriving at Hyderabad airport, we were greeted by Madhu Reddy, an engagement worker from Bala Vikasa.  Madhu was to be our guide for the next few days as we joined him on his travels from village to village whilst he monitored the progress of FRANK’s projects and spoke with community members to ensure the long term sustainability of these projects. Madhu had arranged for a driver to take us to the remote villages – we were to spend many hours in his car over the next four days!

Our first destination was the Bala Vikasa training centre in Warangal.  This residential centre was to be our base for the next four days.  Usually it hosts delegations from across Asia, who come to learn best practise tools and techniques in international development.  Here we spent time with Madhu and his boss, Pratap.  They told us about the communities we would be visiting, and gave us some background about the local area and the causes of water contamination.

Early the next morning, we set out to visit Gonepalli and Irukode villages in the Medak district, about 2.5 hours from Warangal.  In both these villages, the ground water supply is contaminated by fluoride.  FRANK Water and Bala Vikasa have provided water purification equipment, which provides clean water on-demand. The villagers sign up to an Oyster card scheme, which allows them to visit the purification plant and withdraw water 24/7, tagging in with their card and paying approx. 20p for a jerry can of 20 litres of water.  The water is perfectly safe to drink straight from the tap, and we enjoyed sipping the refreshing, cool water in Irukode.

Also in Irukode, we met a man named Rohan who had previously suffered painful joints which affected his work as a rickshaw driver. Since switching to purified water 12 months ago, he is free from pain and is able to enjoy his work and earn a living once again.

On Sunday, we visited two tribal communities in Warangal district (again about 2.5 hours from Warangal city). In Thirmalagandi and Doravari Vempally villages, the groundwater supply is safe but there had not previously been convenient access to the water from within the villages.  In Doravari Vempally, we met a really happy group of about 30 women whose lives have been transformed by the village water tower!  They told stories of how they used to fear the long walk to the open well on the outskirts of the village, where snakes and uneven ground made fetching water an everyday danger.

We were told we were the first British people to visit Doravari Vempally since the 1980s.  Back then, a well was constructed but nobody asked the villagers where they wanted the well to be built, so it was placed in an inconvenient location far from the village centre. This highlighted the importance of community involvement to the success of Bala Vikasa's projects.  FRANK and Bala Vikasa have funded the construction of water towers in the centre of each village, along with pumping equipment to draw water from boreholes to the water towers.  The villagers here subscribe to a ‘club’ which for a small annual fee allows them to draw as much water.

Throughout our trip we were so impressed by the level of positive community engagement at each of FRANK’s projects.  This was really reinforced by Madhu’s commitment to the communities he serves and the huge heart he has for helping others.  We're incredibly grateful to Madhu, Pratap, Shoury and Sunita for making us feel so welcome at Bala Vikasa.


The accidental ambassador

I am an accidental ambassador at FRANK Water.

Ironically I found them during the DART 10K swim in 2014 and haven't looked back since.  The ten year anniversary in 2015 gave me a unique opportunity to see our work first hand in India. It's stirred something deep inside me.

I've been to Agra many times with my family since the early 70's. I've driven past the Nagars (slums) we visited without a second look. When I was there this time I was surprised to see that they exist clearly, provided your eyes are open. The visit to each of them was fascinating, frustrating and compelling in plentiful measures. The overall strategy took me some time to clarify for my own head. It's not the live aid version where we give everything to the needy, make it better, cut and run, revisit with a big crew and realise nothing has changed, then start the same cycle again.

FRANK Water and their partner, Cure, are deeply rooted in a long term strategy that serves the lowest caste and most marginalised people of Agra. I witnessed the evidence of ongoing changes, improvements in people's lives and a real sense of ownership. This is in an environment of abject poverty, raw sewage and the surrounding still time frame of India. And yet I met strong eloquent women who were profoundly proud of their achievements and youth groups that spent their free time improving the community. FRANK, CURE and Farhad Bhai (a FRANK Water consultant, based in India) were there to listen, understand, direct or nudge but the main improvement seemed delivered by the residents.  They pulled me by the arm to demonstrate their water filtering system and spotless roof.

I met youth groups traditionally out of sorts between child and adult hood. But these young people had a shared sense of community and did things for the benefit of all not themselves (two talks from youth groups boys and girls) 

I felt that with the direction and technical advice from FRANK Water and CURE, these worthy peoples could achieve something for themselves that society has failed to deliver. The residents said that goals of WASH (Water, Sanitation and Hygiene) had helped them to reduce infection and increase their health (their words not mine). 

I did challenge misperceptions in the CURE staff about the varied success of each project.  I saw motivated, engaged and talented residents in each area who were willing to learn from each other and their neighbours.  I did not agree that the differences in progress between the different areas could not be laid at a religious door.  To their credit CURE are seeking out a team that has representation from key religious stakeholders. 

I found Farhad Bhai a true champion of this kind of charity work.  Annabelle, Sarika and Jon from FRANK Water have become good friends. Neil, Sarah, Tim and Jackie from Tarka Springs had some fascinating perspective on implementation. Sienna, Jim, Sam and Jon from Thali Cafe were great. I have shared something deep and personal with each of this group. In my view I have a much better understanding and basis to speak about the work we do and encourage people from everywhere to contribute. 

What's all the noise about?

Google analytics…SEO….Adwords...Site Extensions…Tag Manager…

Still with me?

Good. Because if this jumbled series of words resonates with you then you’ll want to hear what’s coming next. 

Imagine if you could speak to every single person who visited your website each day, find out the journey they’d taken to arrive there in the first place, what they were looking for, whether they found it and why they left.

It’s valuable stuff that kind of information – it helps you understand how you can give your web visitors the kind of experience that will make them do what you want them to do.  But with more than 10,000 visitors to the FRANK website every day, it’s safe to say our one-man comms team would have her work cut out.

Which is why Google Analytics is so important. It does all that for you. It tells you how people got there, when they left, what they did. It’s critical if like us, you want people to do stuff (donate, buy, sign up) when they reach your website, rather than bouncing straight off again.  

We’ve spent countless hours trying to work out exactly what does and doesn’t work. Does anyone read our blog? Who? How do we make sure people find what they’re looking for? Is there something that stops visitors buying a bottle/making a donation/signing up to the newsletter? Why do they fall at the last click?  

Enter Noisy Little Monkey…yep, that really is their name – the answer to your digital prayers.  This gang of creative, likeable and jaw-droppingly knowledgeable experts deal in all things SEO, analytics, design and more. 

We spent just a single afternoon with Nic, resident analytics expert at Noisy Little Monkey and came away brimming with knowledge, confidence and yes, enthusiasm for the one part of my job that has always felt just beyond my grasp.

Nic covered everything – with patience, clarity and insight. We ironed out wrinkles, answered questions, understood terms, created fabulously useful reports and practiced key actions.

No, we won’t be generating daily custom reports. But yes, we'll check in weekly to find out what’s gone down in the world of our website, let the team know which blogs have been most popular, find out how our social campaigns have performed and tweak our adword campaigns to ensure traffic is going where it should be.  Thanks to Noisy Little Monkey, Google Analytics is no longer a big, scary monster that lives under the bed but a digital marketing dream.  



Pete the Piper

Today is World Poetry Day! Celebrate by seeing how quickly you can say this ‘water-twister’ without getting tongue tied? Can you write a tongue twister on the theme of water?


Pete the piper piped a pipe to pipe the water flow, 

A pipe to pipe the water flow Pete the piper piped.   

The type of hype about the pipe that Pete the piper piped,

Was hype that Pete the piper piped out on a type of pipe! 


c. Martin Kiszko 

Martin is FRANK Water's Poet in Residence for 2016 

Toilet Trip

On International Women's Day, FRANK Water's Poet in Residence, Martin Kiszko, highlights what life can be like for women in India who live without a safe drinking water and sanitation.   

Sometimes in the house

All I’ve got

To use as a toilet

Is a tin or a pot.

So out I must go

And knock at a door

Where I’m sent back

Like the times before.

Even the village bar has said

‘You can’t go here. Go back to bed’

So I step out again into the night

All the time burning and churning inside


There’s always a chance

I could be attacked,

I glance over shoulders,

Watch by back.

Who knows if I’ll find

Somewhere that’s safe,

Where I won’t be taunted

With jeers of disgrace,

I feel I’ll burst if I don’t find a place.


With each nervous step

The search goes on…

There’s no knowing what lurks

In the bush or trees

Wherever I stop

There could be disease.

What else can I do

But risk life and limb

As I continue this trek,

Haunted by words

That my mind unfurls:

There are billions of hours

Lost by women and girls...

On these dangerous trips

With the painful wait

To find a place

To urinate or defecate.


c.2016 Martin Kiszko

Who is FRANK?

Don’t look at me blank when I mention Frank,

Or think that I may be a bit of a crank,

You can fire your questions at me point-blank

And ask me about just who is Frank?

Is he a clerk who works in a bank,

Or is he a jokester who pulls a prank?

Perhaps he’s a soldier who drives a tank,

Or a pirate walking a galleon’s plank.

Was he Frankenstein first then shortened to Frank -

A monster from the dark and dank?

Some say he’s a bird – a spotted redshank,

Or the supporting actor to Tom Hanks,

A magic elf that shrank and shrank,

Or a constable of considerable rank.

He could be a convict in chains that clank,

Or a computer’s ID in a databank,

The name of a ship that sailed and sank,

Or a refillable bottle from which you drank.


c.2016 Martin Kiszko

Fresh from his role as Poet in Residence for Bristol Green Capital 2015 and dubbed the UK’s Green Poet, Martin Kiszko will put his literary talents to the test as FRANK Water's Poet In Residence for 2016!  

I’m looking forward to a wowfabsuperical and specstupentacular time writing poetry to round off FRANK Water’s amazing 10th anniversary year and kickstart the next! As FRANK continues the flow of safe clean water to vulnerable communities, I’ll be going with the flow too – but in a poetical way – watering the real and digital world with words and waxing lyrical about water through the power of poetry. Brilltastagorical!
— Martin Kiszko, Feb 2016

Mountains & forests

Just off the plane, Jon, FRANK Water's Programmes Manager updates us on his recent visit to meet some of the communities & partners that we work with. 

"I’ve just returned from visiting our India programme and, whilst there’s too much to tell you about everything, here’s a few of my overarching impressions. 

Impact – we have helped people change their lives.

Since 2005, FRANK Water has worked with over 300,000 people to get clean, safe water into their communities. It never fails to hit me what a massive difference clean water, at your door, can do.

This latest visit was no exception. Dosai Korra made a lasting impression when she talked about spending her first 75 years collecting water from a river bed that was contaminated by cattle and washing. The tap you can see is 10 yards from her house. The change is unbelievable and the warm handshake unforgettable. 


Working with marginalised and Particularly Vulnerable Tribal Groups (PVTG) is the right strategy.

There are huge numbers of people living in poverty in the world and within that, great numbers of people with no access to water or sanitation. So where does FRANK Water fit in? Well, the UN itself gave us a good lead in suggesting two things:

1. There are as many people living in poverty in India as in sub-Saharan Africa and more of them have no access to sanitation and poor access to water.

2. The world has been helping the ‘low hanging fruit’ and now needs to concentrate on the hardest to reach, most marginalised people.

So, since 2013, FRANK Water has worked almost exclusively with Scheduled Tribe (ST) and PVTGs in remote or marginalised parts of India. We work with PVTGs from the forests of Chhattisgarh to the mountains of Andhra Pradesh and, having recently returned from these areas, it's clear that they need our help the most.


Advocacy to the government – making the money work harder

FRANK Water is the ‘small charity with a big impact’. But what does that actually mean at a community level in India? Well, in one way we make a huge impact on the lives of those we work with. But for me, it means making our relatively small amount of funding work as hard as it can – and that means advocacy. 

Advocacy to local, state and national governments can change policies and therefore people’s access to rights, funding and decision makers. It makes our money work by giving examples of what can be done and then asking the government to scale up our work.

On my latest visit, I asked our local partner Samerth about this ‘leveraging’ and they gave me an amazing answer. With the £50,000 we have funded them over the last three years, communities have accessed over £600,000 of government-funded work! In this way, FRANK Water can make a much bigger impact that its size would suggest. 


Communities doing it for themselves – the leap of faith

Lastly, the message I always give when asked to talk to community groups as a whole is “You made this happen. You made the decision to work with us and you have done the hardest yards.”

These aren't just words, they're the truth. For us to work with a community, the majority of the work on planning, infrastructure and ongoing maintenance is up to them. But more than that, it's the change in mindset at a community level that's the key – the leap of faith to say “we can do this for ourselves”.

You don’t believe in climate change do you?

Our Programme Manager tries not to offend you whilst urging action on climate change (and smoking).

How is it possible that almost all smokers understand that smoking increases their chance of dying of cancer but they continue to smoke?

Stupid aren’t they?

Maybe, but most of them just don’t believe it will happen to them. They don’t really believe that they will get cancer. Someone else will.

In this sense, I don’t really believe in climate change and I doubt whether you do too.

Shocking? Untrue? Possibly. Apologies if you’re offended.

But if you and I really believed that the things we are doing are causing the climate to change, why would you continue doing them?

Long haul flights for work and holidays, the latest iPhone, three TV’s in the house and two cars outside. I could go on.

We don’t really believe that all this consumption is causing damage to the environment and we certainly don’t understand that already it is causing huge disruption to people in the poorest countries in the world.

Today, the UN will meet in Paris to agree a new climate deal and, hopefully, to limit the impact of a growing world population (and with it growing consumption) on the global ecosystem.

There is hope at the UN level but we need to do something too.

First, and easiest, we should make our voices heard to our governments. We should demand that they prioritise the climate change in their policies and budgets. 

There are ‘Global Climate Marches’ all over the world on 29th November and probably one near you – check out your nearest one here:

In Bristol, we already have over 775 people signed up to join the march – why don’t you become number 776?

The second action is more difficult. It’s the action of us, personally, holding back on our exponentially increasing ‘standard of living’ in order to benefit the rest of the planet.

As Ghandi once said: “You must be the change you wish to see in the world.” But, with respect, words are cheap and action more painful. 

But which holds the greater pain, not having a new iPhone 6, or the uncertain future of humanity and the planet?

"I forgot to ask - do you smoke?" 

Where would you go?

On World Toilet Day, programme coordinator Sarika Seshadri reflects on what it means to not have a toilet, and why #wecantwait 

If you didn’t have a toilet, where would you go?

No really, if you didn’t have a toilet at home or in your place of work right now, what would you do?

We get so used to hearing the statistics about how many people don’t have access to water and/or a toilet that we forget what it actually means. Our India Coordinator Praveena said this the other day and it really made me think.

If we didn’t have a toilet here at work, what would I do?

I could go to one of the neighbours, but what if they didn’t have a toilet either?

I could go to the local café, but there’s a big sign on the door saying ‘patrons only’.

Then I would need to walk to the centre of town to the public toilets, but they’re often locked.

If I was a man, I would probably have found a quiet corner by now.

As a woman, it’s harder. That’s why so many of women wait until dawn or dusk and go together somewhere in a group for safety.

That’s a long time to wait.

For some women, it’s even more difficult than others. Young women miss school when there are no toilets.  As we get older, we can’t walk so far anymore. Women from oppressed caste groups might be hassled or prevented from going to particular areas.

It’s not an easy problem to solve because it’s not just a question of building toilets. They have to be built properly, people need to know how to and why they should use them and perhaps most importantly, they need to be maintained.

Otherwise you end up with this ‘graveyard’ of toilets that we came across in Odisha - half finished slabs built into the ground then abandoned. In this case, a local official perhaps felt the pressure to hit a target, build a certain number of toilets, regardless of whether the toilets were workable or used in the end.

Odisha 'toilet graveyard', unfinished govt toilets April 2013.  Credit: Praveena Sridhar

Odisha 'toilet graveyard', unfinished govt toilets April 2013.  Credit: Praveena Sridhar

Still, it’s possible. Last year, we worked with our partner Gram Vikas in Odisha to help five communities ensure that every household in the village has a safe water supply, toilet and bathing room.

Toilet and bathing room at Rubudisingh

Toilet and bathing room at Rubudisingh

It means working together, working together as a community, working together with the government and working with joint purpose. And for the people in these villages, it has meant not only less waterborne disease but also relief from other worries.

One man told me that the main reason that he was now happy to have a toilet was because of the mosquitoes. No one wants to go to the toilet in the dark outside when there are mosquitoes around, and you definitely don’t want to in areas where those mosquitoes also carry malaria.  

Thursday 19th November is World Toilet Day. This year’s theme is “We Can’t Wait” because we can't sit by and wait while 2.5 billion people still have no access to a proper toilet.  

Want to join in? 

·      Raise some money for World Toilet Day - donate a pound for every pee?!  Click here to donate your sponsorship!  

·      Thought about where you would go? Let us know where you'd go if you didn’t have a toilet at home or in your office. Tell us on Twitter @frankwater or Facebook (FRANK Water) or Instagram #wecantwait #worldtoiletday 

·      Help us prevent more people from having to wait. Click here to join our growing team of regular givers. 




A Real Iron Man

On Monday 26th October at 10am, Fundraiser, FRANK Friend, businessman, sleep deprivation expert and all round hero, Gareth Sanders will switch on his iron. He won't switch it off again until Friday, 30th October at 2pm. That's 100 hours later.   

Gareth practises his technique 

Gareth practises his technique 

The Guinness Book of Records recognises Australian Janette Hastings of Tumbarumba, New South Wales, as the current record holder for the longest ironing marathon. Janette lasted 80 hours between April 1 and 4, 2012, ironing a whopping 1,157 items during her attempt, including jeans, shirts and shorts. 

Gareth is aiming to smash the record by ironing continuously for 100 hours.

To ensure he completes the record Gareth thinks he will need around 1,500 items to iron. Guinness Book of Records rules dictate if he runs out of items to iron, or the iron breaks the attempt is void. 

Here, he lets us in on the secrets of his (surefire) success as he prepares for his attempt to break the world record for...ironing:

'So sleep - as from Tuesday (today - I  can't wait) I start 'banking' sleep. This means I'll be in bed by 9pm most nights sleeping through as late as possible and over the weekend I will have a relaxing few days with a couple of long bike rides to burn off any anxiety to help me sleep in the evening.

That said, I'm getting better at coping with sleep deprivation. Two days ago I felt shattered so napped for no longer than 90 seconds and felt really refreshed which proves the method is working. 

Food wise - I'm aiming to stick to fatty foods as these release energy more slowly -  I'm always aware of the inevitable crash after coffee, sugar or energy drinks to keep me going during the event so I'll try and stick to more savoury than sweet food. 

I'll be creating my meals for the week which will be sandwiches and fruit bars made and stored for my parents to bring me down once a day, but once again staying away from sugary drinks so mainly naturally flavoured water (straight from my FRANK Water bottle of course...!)  

I know myself well - and I know I'll get very nervous that I've missed something important so I will check everything every night even though I know I've got everything covered.

It's really hard for me to describe accurately how I start to feel, the nerves are definitely starting to show - as I know that in under 168 hours, I'll have already made a dent into the event. The times i'm most looking forward to are 10 hours in (I'll have completed 10%!) 50 hours (half way) 80 hours (new world record) and 90 hours (so very very close!)'

Gareth needs your help to break the world record for ironing and raise money for FRANK Water.  

Be a Witness!  

(To break a world record, Gareth must have at least two witnesses with him at all time even through the night!) 

Bring him your ironing!

If Gareth runs out of things to iron, the challenge is over. He estimates he'll need around 1500 items to iron. He'll do everything - sheets, duvet covers, pants, socks, shirts, you name it. Save up your ironing and take it to Asda, Patchway, Bristol. He'll be there from Monday 26th October at 10am until 2pm on 30th October. NON-STOP.